Shipping policy

At Slammer Hush, we aim to make every order easy to place and convenient to receive. This policy explains our delivery arrangements, order preparation process, shipping estimates, and the support available if a delivery issue arises.

1. Our Free Shipping Benefit

Shipping is free on all orders delivered to destinations we serve. Standard shipping fees will not be added to your order at checkout.

Our free shipping service is available for eligible addresses in the United States and selected international locations. Delivery availability may depend on local restrictions and carrier coverage.

2. Estimated Delivery Time

At Slammer Hush, we provide free shipping on all orders. Delivery times vary depending on the destination and local shipping conditions.

United States: Approximately 10–18 days.
International Destinations: Approximately 15–26 days.

Please allow an additional 1–3 business days for order processing before dispatch. Delivery estimates may vary due to carrier schedules, customs clearance, public holidays, weather conditions, or other unexpected transportation delays.

All delivery timeframes are estimates and are not guaranteed arrival dates. International shipments may require additional time for customs inspections or local delivery arrangements.

3. What Happens After You Order?

After checkout, your order enters our preparation process. Please allow approximately 1–3 business days for processing before dispatch.

During this period, we review the order details and prepare the package for shipment. Processing may take longer during public holidays, high-volume sales periods, or when additional verification is necessary.

Once the package has been dispatched, it moves into the carrier's delivery network.

4. Shipping Confirmation and Tracking

We may send a shipping confirmation to the email address provided at checkout once your order has been dispatched.

Where tracking is available, the tracking details will be included in the notification or sent separately. Please allow time for the carrier to register the shipment and update its tracking system.

If you cannot locate the notification, check your spam or junk folder. You can also contact us for assistance.

5. International Customs and Additional Charges

International orders may be subject to customs inspections, import duties, taxes, or other fees required by the destination country.

Unless otherwise specified at checkout, these charges are separate from our free shipping service and may be payable by the recipient.

Customs processing requirements differ by country and may cause delays beyond the estimated delivery window.

6. Customer Responsibilities for Shipping Details

Please ensure that all shipping information is complete and accurate before submitting your order. This includes your full address, postal code, apartment or unit number where applicable, and contact information.

If you notice an error after placing an order, contact us immediately. We will try to assist with corrections before dispatch, but changes cannot be guaranteed once the package has entered the shipping process.

Incorrect or incomplete address details may result in delayed, returned, or unsuccessful deliveries.

7. Delays, Missing Updates, and Delivery Exceptions

Delivery schedules can occasionally be affected by circumstances outside our control, including:

Severe weather or unexpected natural events
Carrier capacity issues or transportation disruptions
Customs inspections or import clearance
Public holidays and seasonal shipping demand
Local delivery restrictions or unsuccessful delivery attempts

A lack of tracking updates does not necessarily mean that a package has been lost. If your order has not arrived within the estimated timeframe, please contact our support team so we can review the available information.

8. Returned or Undeliverable Shipments

If a carrier cannot complete delivery, the package may be returned to the sender or held according to the carrier's procedures.

Please contact us if your shipment is marked as undeliverable or returned. We will review the circumstances and advise you about the available options. Any reshipment arrangement will depend on the shipment status and the reason delivery could not be completed.